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Terms and Conditions

 

Carnation Retro will do its very best to ensure the descriptions and sizes of products are as accurate as possible.

We aim to provide both Imperial and Metric sizes but prefer Imperial!

If you would like more information or photos of any item before deciding to buy, please drop me an email and I will do my best to help. 

If you are not happy with an item please contact me before sending it back.

Returns are accepted within 14 days of receipt (based on UK delivery time of 3 days from dispatch).

To return an item please use address on your invoice.

When I post your item I always get a receipt from Royal Mail. However, if the item is not delivered you must take up the issue with Royal Mail. I can provide

your tracking information but I am not responsible for the purchase after it is in the hands of Royal Mail. 

THANK YOU!